Refund policy

Many of our pieces are one-of-a-kind or produced in very small numbers and cannot be replaced. For that reason, all sales are final and we do not offer monetary refunds.

If something isn't right, we accept eligible returns for store credit:

• Shipped orders: contact us within 3 days of delivery.
• In-store purchases: within 3 days of purchase.
• Items must be unworn and in original condition, with the original case and packaging.
• Store credit never expires. Once a store credit has been used, that purchase is final — no further exchanges.

Custom prescription lenses are made specifically for you — contact us with any concerns about your lenses and we'll make it right within the limits above.

To start a return or ask a question, please contact us — we're happy to help you find the right fit.